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Frequent Questions |
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How will WorshipPlanning.com help my church?
The true power of WP is that it is a centralize schedule and planning tool
that all service helpers can access via the web. This means service
helpers and volunteers can get to the very latest worship plans at any time.
Many churches plan for their weekly service at the church office (often in a
spreadsheet or other document), and then email or hand deliver those service
plans to the helpers and volunteers. But then, there is a change in the plans:
song order is switched around, additional baptisms, etc. The result is a second
(or third, or fourth…) delivery of the revised schedule. And now, there is the
added concern of whether or not everyone is working from the latest set of plans.
WP eliminates the need for delivering a service plan. Rather, the
helpers login to the web site and see the latest plans themselves. And with many features to help facilitate
the planning and communication process, your
church services are bound to be less stressful, more predictable, and more creative.
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Can I try Worship Planning before deciding to sign-up?
Yes. See our Try It Now page for details.
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How does the trial process work?
Signing up for a free trial is easy. You will need to fill in some information
about your church, as well as a "master account". The master account has
the highest security level of the church account, and acts as the point of contact
for the church account.
Once this info is filled in and submitted, the church and master account are
created. From here, you can use WorshipPlanning.com for 30 days.
After about 2 weeks, you will be notified that your account will soon be expiring.
To continue using WP beyond the 30 days, you will have to make a
payment (see pricing for details). Upon completion of your payment, your church
account will be extended. All data and configurations made during the trial usage
will be maintained.
Should your account expire, you will have two (2) weeks to renew your account.
Beyond that timeframe, your church account may be deleted permanently.
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What is required to run WorshipPlanning.com?
To run WP, you simply need an Internet connection, and a recent
version web browser. Worship Planning was designed to run in Firefox 1.0 (and higher),
Internet Explorer 5.0 (and higher) and Safari. It may run in other browsers, but
possibly not to the best level of performance.
Worship Planning also looks the best on monitors running a resolution of at least
1024x768 pixels. However, a resolution of 800x600 pixels is acceptable.
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Can I get training on WorshipPlanning.com?
Worship Planning plans to offer 30 minutes of free, on-site training
for each church that pays for at least three months of service, provided the church
office is located in the Charlotte, NC area.
All churches have access to the online tutorial, which steps through most of the
features WP's features. Users will also find
the help icon on each page very useful in resolving many issues they
encounter.
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On what kind of a servers does WorshipPlanning.com run?
WP is a service provided by TEC Consulting Inc., located just outside of Charlotte, NC.
Our main servers hosting the WorshipPlanning.com application are dedicated Windows 2003 servers.
Databases and critical files are backed up daily. The servers
also have redundant, high-speed Internet connections, battery and generator backup power supplies,
and reside in a high-tech, access and climate-controlled environment.
The WorshipPlanning.com application itself is written in ColdFusion.
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What kind of support can I expect?
Most pages in WorshipPlanning.com have a help icon to assist with any
anticipated issues relative to that page. If your issue is not resolved with this
help button, we recommend you speak with your master account holder, as he or she
may have a resolution. After that, you can submit your question via the customer
support page, or via email to the support team. If your issue is urgent,
we offer phone support.
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What does Worship Planning cost?
WP costs as low as $30 a month, depending on how many months you
sign up for. Please see our Pricing page for more details.
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Are there any advertisements that users are subjected to?
No. WorshipPlanning.com has no plans to sell advertisement space on the website.
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I have a question that is not listed here.
We gladly welcome any questions you have. The best way to ask is by submitting it on our Contact page.
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